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DETAILS
We accept payment by credit card (MasterCard, Visa, AmericanExpress, Discover), PayPal and AfterPay. Please select your payment method at checkout and follow the instructions.
SIZE (CM)
Please take into consideration that some products may take additional time for delivery and processing due to COVID-19.
Your order is shipped in 1-2days once your payment has been cleared. Please contact our customer service center if you would like to request an exchange or return on your order.
Orders received on weekends and holidays will be processed the next business day.
SHIPPING | INTERNATIONAL
Please take into consideration that some products may take additional time for delivery and processing due to COVID-19.
Your order is shipped in 1-2days once your payment has been cleared. Please contact our customer service center if you would like to request an exchange or return on your order.
Orders received on weekends and holidays will be processed the next business day.
- We ship via EMS international post.
- Expected arrival date for international orders is approximately 5-14 business days from the order date and depending on your location.
- Please note we do not deliver to PO Box addresses. We will contact you for an alternate delivery address if an order is submitted with such address.
- Upon dispatch, a tracking number will be sent to your nominated email address.
- A customs duty will be charged to you depending upon the country in which you reside.
- Ownership and risk of damage to the goods passes to the buyer upon delivery at the specified delivery address.
SHIPPING
Requirements:
Please take into consideration that we only accept qualifying returns but not exchanges. Refunds are issued once the returned products clear our inspection.
1. An item is eligible for cancellation if:
- you posted a Return request within 24 hours of payment and your order is still under “Pending” status (if your order is under “Preparing Shipment” status, please contact our customer service center) or
- the order is delayed for more than 10 days since payment and you have not received any notification regarding the delay; or
- the ordered item is out of stock.
2. We accept return(s) if:
- you receive a product different from your order; or
- you receive a defective product.
Address for returns and exchanges:
- [22762] Incheon, South Korea 102-218, Cheongna Cannal-ro 288Beongil 26, Seo-gu
Return Instructions
1. Post a return request on our Return forum within three days of receipt OR email cs@minasongstudio.com.
You are required to attach the photos of the received product(s) and include the item code, the order number, and the reason for the return.
2. A customer service representative will be in contact to assist you by email or phone.
3. Items returned must be in their original condition, unworn, which includes tags and any packaging. Also, you need to include a note of your order number, name, and user ID.
*Please be advised that returns are accepted ONLY IF you followed the instructions above and your return request has been approved by our staff. Returns that are shipped to us without any prior consent are not accepted.
*Please note that EVEN the defective/incorrect item(s) must be returned with all of the tags and labels intact. The item(s) must be sent in their original packaging and unworn.
*Please include all contents of the original package and free gifts (if applicable) in your return packaging.
* Shipping fee for any return caused by our fault will be paid by the company. The shipping fee will be refunded once the returned item has arrived.
* Shipping fee will not be refunded if you wish to exchange item(s). Exchange shipping fee rate $50.
We do not accept return(s) if:
The following items are not considered defective/faulty:
Items that are originally manufactured without tags or labels Items with creases that may have been made while shipping
Items with unsatisfactory/incomplete finish due to mass production
If there is a missing item from your order:
Contact our customer service center by phone or by forum (if you cannot reach us by phone) within 1 day of delivery.
Please keep all contents of the original package including packaging material (boxes, plastic bags etc.) with you until you are instructed otherwise.
Please note that we may not be able to process the refund for your missing item if you lose or damage any packaging material.
Requirements:
Please take into consideration that we only accept qualifying returns but not exchanges. Refunds are issued once the returned products clear our inspection.
1. An item is eligible for cancellation if:
- you posted a Return request within 24 hours of payment and your order is still under “Pending” status (if your order is under “Preparing Shipment” status, please contact our customer service center) or
- the order is delayed for more than 10 days since payment and you have not received any notification regarding the delay; or
- the ordered item is out of stock.
2. We accept return(s) if:
- you receive a product different from your order; or
- you receive a defective product.
Address for returns and exchanges:
- [22762] Incheon, South Korea 102-218, Cheongna Cannal-ro 288Beongil 26, Seo-gu
Return Instructions
1. Post a return request on our Return forum within three days of receipt OR email cs@minasongstudio.com.
You are required to attach the photos of the received product(s) and include the item code, the order number, and the reason for the return.
2. A customer service representative will be in contact to assist you by email or phone.
3. Items returned must be in their original condition, unworn, which includes tags and any packaging. Also, you need to include a note of your order number, name, and user ID.
*Please be advised that returns are accepted ONLY IF you followed the instructions above and your return request has been approved by our staff. Returns that are shipped to us without any prior consent are not accepted.
*Please note that EVEN the defective/incorrect item(s) must be returned with all of the tags and labels intact. The item(s) must be sent in their original packaging and unworn.
*Please include all contents of the original package and free gifts (if applicable) in your return packaging.
* Shipping fee for any return caused by our fault will be paid by the company. The shipping fee will be refunded once the returned item has arrived.
* Shipping fee will not be refunded if you wish to exchange item(s). Exchange shipping fee rate $50.
We do not accept return(s) if:
- you are returning the items just because you changed your mind (on size, color, etc.)
- the products are damaged due to your mishandling
- your return request is not approved by our staff
- IMPORTANT: We hold the right to deny a refund if the merchandise returned does not meet our return policy requirements.
The following items are not considered defective/faulty:
If there is a missing item from your order:
Contact our customer service center by phone or by forum (if you cannot reach us by phone) within 1 day of delivery.
Please keep all contents of the original package including packaging material (boxes, plastic bags etc.) with you until you are instructed otherwise.
Please note that we may not be able to process the refund for your missing item if you lose or damage any packaging material.
| SPRING SUMMER 2021 |
| lookbook |
USD 10.00  |
| Parcel Service |
| USD 50.00 (Free when you purchase USD 800.00 or more) |
 |
| Name | Quantity | Price |
|---|---|---|
| SPRING SUMMER 2021 |
|
10 ( |
TOTAL : 0USD (0)
Discounted amount of your subtotal will appear when you place your orders.
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